💰 Pricing & Billing

💵 “How does billing work - and do we have to stay locked in?”

We keep it simple, flexible, and fully under your control.
You choose a prepaid block of hours based on the level of effort we scope together - usually $5K–$10K to start.
There’s no monthly invoice, no auto-renewal, and no lock-in.
Once the hours are used, you decide if we keep going — based on the clarity, outcomes, and ROI you’ve already seen.
Some clients bring us in for a one-time diagnostic. Others keep us on as a flexible partner for ongoing support.
​Either way, we earn the next phase — we don’t assume it.
No bloat. No bill-padding. No dependency games.
Just honest execution that keeps delivering, or we stop.

💰 “How do we know you’re not just trying to upsell us more licenses?”

Our business is not about reselling software. 
We don’t chase software kickbacks. 
We don’t push upgrades.
In fact, we’ve helped clients downgrade Salesforce license tiers, cut user counts, and eliminate unused and unnecessary add-ons.
Our job isn’t to maximize your tech stack - it’s to make sure you’re not wasting money on tools that don’t solve anything.

🔪 “What do you actually do that saves us money?”

We audit your spend - hard.
Then we:
  • Cut licenses no one’s using
  • Downgrade users who don’t need full access
  • Kill third-party tools native Salesforce can replace
  • Shut down integrations that add complexity, not value
  • Prevent projects that sound good but solve nothing
You’d be surprised how much clarity you can buy by stopping the wrong work.

💬 Why Clients Love Our Billing Model

  • “I honestly thought we’d need $30K and 6 months. We spent $7K and fixed more in three weeks than our last firm did in a year.”
  • “The prepaid block model was refreshing. We weren’t micromanaged, but we also didn’t feel like the meter was running.”
  • “We pivoted halfway through and still came out ahead. Zero drama, zero overages — just results.”
  • “There was no ‘gotcha’ moment. No hidden fees. We scoped it tight, and that’s exactly what got delivered.”
  • “They told us not to spend more at one point. That alone was a trust builder.”

💬 How We Saved Our Clients Real Money

  • ​“They helped us slash our Salesforce bill by almost 40% - without losing a single user.”
  • “We killed off $58K in third-party apps we didn’t actually need. That paid for the engagement twice over.”
  • “They showed us how to use Salesforce better - not just buy more of it.”
Still comparing firms?
Ask us to review your current Salesforce spend - we’ll tell you where you’re leaking budget, no strings attached.

🚦 Engagement Model

How It Actually Works — From First Call to Final Deliverable
📈 Engagement Flow: What Happens When We Work Together

⏱ “How fast can we see results?”

In most cases, we deliver actionable clarity in 72 hours or less.
That doesn’t mean a full rebuild - it means you’ll know:
  • What’s broken
  • Why it’s broken
  • And what’s worth fixing now
We don’t believe in long ‘discovery phases’ that delay decisions. You’ll get signal fast.

🔄 “What happens after the Clarity Session?”

You get a plan. Then you decide what to do with it.
If it makes sense to keep going, we’ll scope a focused, high-leverage project - not a 6-month odyssey.
If not? You’ve still got a deliverable you can act on, with or without us.

🛠 “Do you handle implementation too?”

Yes, once the solution is validated and worth executing.
We don’t build just because someone asked for it. We build what solves root problems, improves workflows, and supports business decisions.
If we don’t think implementation is necessary or smart, we’ll say so.
No padding. No fluff. It saves you money and frees us up to work on solving real problems for our clients.
🧠 Delivery Model: How We Structure Long-Term Support

📅 “How do ongoing engagements work?”

Some clients bring us in for a single engagement. Others keep us on for ongoing strategic support.
We don’t do retainers out of habit - we do ongoing work only when it adds real value.
You get clarity, execution, and guidance - without hand-holding, project bloat, or open-ended invoices.

🧩 “Can we just bring you in when we need help - ad hoc?”

Yes - once we’ve worked together and know your business, we’re happy to support as needed.
You won’t need to re-explain everything every time.
We’ll already have context - and we’ll jump in fast to help when it matters most.

📍 “What kinds of problems do you actually solve?”

Here are a few real-world fixes we’ve delivered:
  • Cut Salesforce license costs by 34% in one quarter
  • Collapsed 9 dashboards into 1 trusted forecast
  • Removed $58K/year in 3rd-party automation junk
  • Unclogged a lead-routing flow worth $6.5M in pipeline
  • Rebuilt quote-to-cash in 10 days - no CPQ needed
These aren’t feature wins - they’re business wins made possible by clarity and smart execution.

​💬 What Clients Say About How We Work

  • “It felt like they were already part of our team by Day 2. No ramp-up, no fluff - just straight to the core issues that were causing so much pain.”
  • “We had a Clarity Session on Tuesday. By Friday, I had a prioritized list, a solution plan, and political cover to get it done.”
  • “The biggest value wasn’t what they built - it’s what they told us not to build. That saved us months.”
  • “They didn’t need hand-holding. They didn’t disappear either. It was the right presence at the right moments.”
  • “We’ve brought them in three times now. Different projects, same result: clarity, action, no wasted motion.”
  • “It was like having a strategic operator in the room - not just a Salesforce consultant looking for backlog tickets.”
  • “We didn’t even know we could work this way - tight scope, fast delivery, no BS. Game changer.”
  • “They handed us a plan so clean we could run with it without them - and we still chose to keep them on.”
Not sure who to trust yet?
We’ll show you where your Salesforce spend is bleeding - and if we can’t help, we’ll tell you that too.
​No pitch. Just clarity.

📦 What You Actually Get

🧾 “What exactly do we get when we hire you?”

You’re not buying hours. You’re buying answers, clarity, and outcomes.
Every engagement includes:
  • ✅ Strategic pushback - so you don’t waste time or money
  • ✅ Documentation that supports actual decision-making, not just compliance
  • ✅ Implementation that maps to impact, not just checkboxes
  • ✅ A partner who flags risks, gaps, and edge cases before they blow up
We deliver:
  • Session recordings (so nothing’s lost)
  • Decision docs after every major meeting
  • Process maps based on your language, not just system fields
  • Solution recs with tradeoffs, risks, and rationale
  • Business requirements aligned to goals - not just features
No black-box consulting. No “PowerPoint theater.”
Just the clarity you’d want if you were in our seat.

🛑 “Will you just build whatever we ask for?”

Nope.
If what you're asking for won’t solve the root problem, we’ll tell you - clearly and respectfully.
We don’t pad hours or chase busywork.
We solve what matters, and we’ll push back if it protects your ROI - even if it costs us the project.

💬 Why Clients Trust the Way We Deliver

📌 Clarity + Usefulness
  • “Every meeting had a summary, a decision log, and action items. Nothing slipped through the cracks - not once.”
  • “We got docs, diagrams, a fix list, and rationale - not just a pitch deck pretending to be a plan.”
  • “Most firms give you a folder full of assumptions. These guys gave us an actual decision toolkit.”
  • “The level of clarity we got was wild. We had internal teams asking if they could steal the format.”​
🚫 Anti-Bloat / High Trust
  • “We didn’t get vaporware or a ‘vision statement.’ We got decisions. In writing. Fast.”
  • “They pushed back on something we asked for - and they were 100% right. That one ‘no’ saved us thousands.”​
  • “It was the first time I could drop a consulting deliverable into a board deck without rewriting it.”
  • “The level of clarity we got was wild. We had internal teams asking if they could steal the format.”
  • “They gave us a clean handoff doc before we even asked. Everything was bulletproof.”
Curious what this would look like for your org?
Let’s review your Salesforce setup and show you what decisions you’re missing - no pressure, no pitch.

🧠 Clarity

🧠 “Why should we trust you when Salesforce ‘experts’ have failed us before?”

Because we’re not Salesforce superfans.
We’re operators who happen to know Salesforce inside and out.
We’ve paid for bad consulting. We’ve sat in your seat.
Brainiate exists because we needed this firm - and it didn’t exist.
No fluff. No dependencies. Just clarity, honesty, and results.

🧨 “How are you different from the last firm that sold us a roadmap and vanished?”

Most firms sell strategy before they’ve earned the right.
We don’t do decks full of assumptions. We dig into the actual friction.
Then we hand you a decision-ready plan - one you can act on with or without us.
And if we don’t think it’ll drive real impact?
We’ll say so. And walk.

⚠️ “What if we bring you in and nothing changes?”

Then we shouldn’t have taken the project.
We only engage when there’s a solvable root issue - not just noise.
And if something’s not working, we’re usually the first to say it.
Before kickoff. Midstream. Post-delivery.
If results aren’t showing up, we call it out - loud and early.
Because if we’re not solving the problem, that’s a red flag for us too.

📐 “How do you diagnose what’s really broken?”

We use a structured framework - 15+ years deep - that cuts through the noise.
We find the real issue. The real cost. And the cleanest way forward.
  • Define what’s actually going wrong (not just the symptoms)
  • Map it back to decisions, workflows, or misused tools
  • Validate it’s not just noise from one loud exec
  • Recommend a fix only if it moves the needle
No AI guesses. No fluff frameworks. Just disciplined problem solving.

🔍 “Will you tell us the truth if we’re part of the problem?”

Yes. That’s the job.
Sometimes it’s technical.
Sometimes it’s process, culture, or behavior.
We surface it to solve it - not to blame.

🧩 “What if you don’t know the answer right away?”

Then we’ll say that too.
We don’t pretend. We investigate.
And we get to the right answer fast - without jumping to conclusions.

🧾 “What do we get after a Clarity Session?”

A decision-ready roadmap, not a theory deck.
You’ll walk away with:
  • What’s broken (with proof)
  • What it’s costing you
  • What to fix now vs. later
  • A high-impact plan aligned to business outcomes - not tech wishlist
Use it with us. Or without us. Either way, it delivers.

🧠 “What if the real issue isn’t even technical?”

That’s more common than not.
Salesforce is the mirror - not the problem.
We’ve uncovered:
  • Misaligned teams
  • Broken handoffs
  • Gamified metrics
  • Process gaps masked as tech failures
We fix the system - not just the screen.

🤔 “What if we think we know what’s wrong, but we’re not totally sure?”

That’s the danger zone.
Hunches lead to wasted spend and dead-end builds.
We cut through internal bias and confirm what’s actually broken - before you invest another dollar.

🧹 “What if it’s a mess and we’re embarrassed to show it?”

Good. That means you need us.
We’ve walked into:
  • Dashboards that all say different things
  • Duct-taped automations nobody understands
  • Teams who haven’t trusted the data in years
You don’t need to impress us. You need to get unstuck. Let’s start there.

💬 What Clients Say About the Clarity We Provide​

  • “They found the real issue in five days. We’d been solving the wrong thing for over a quarter.”
  • “We hired them for a data fix. Turns out the real issue was a broken handoff between teams.”
  • “By the end of Week 1, I finally understood why our pipeline was jammed - and it wasn’t what I thought.”
  • “They said ‘You don’t need us for that - here’s what to do instead.’ That moment built all the trust.”
  • “It was like a CT scan of our ops - fast, precise, no sugarcoating.”
  • “Most firms give you fog. They gave us a flashlight. And a map.”
  • “The Clarity Session gave us more insight than three months of internal meetings.”
  • “We thought it was a tech issue. They showed us it was a people issue. Game-changing.”
Not sure who to believe anymore?
Let’s cut through the noice. We'll show you what's really broken, what it's costing you, and what to do next - even if the answer isn't us.

🔥 Why Act Now?

☠️ “What happens if we don’t fix this?”

You don’t just stay stuck. You get quietly worse.
If you’ve spent six figures on Salesforce and still can’t trust your dashboards — this isn’t a tech problem. It’s an operational liability.
Here’s what we see when execs choose to wait:
🚨 Forecasts stay fiction: 
  • Your board knows it. Your CFO knows it.
  • Confidence erodes quietly - until it explodes publicly.
🚨 Teams keep making bad decisions
  • No visibility means no strategy.
  • So you buy more tools, chase more leads, and hope something sticks.
🚨 Good people burn out
  • Smart operators leave when systems fight them daily.
  • Or worse - they disengage and stay.
🚨 Your tech spend bloats
  • You start duct-taping: apps, tools, seats, integrations.
  • None of it solves the core problem. All of it adds cost.
🚨 You still own the outcomes
  • Delay doesn’t erase accountability.
  • The cleanup - politically and financially - only gets more expensive.

💬 What Clients Say About Waiting Too Long​

  • “Our CFO stopped trusting our forecasts. That’s when we knew it was bad.”
  • “We wasted $40K trying to fix it ourselves before calling Brainiate.”
  • “Three teams. Three dashboards. None of them matched.”
  • “We waited because it felt ‘safer.’ That wait cost us six figures.”
  • “Zapier, Tableau, Workato, Slack bots… nothing fixed it until Brainiate stepped in.”
  • “We burned six months duct-taping around Salesforce. Brainiate fixed it in two weeks.
Wait-and-See Is the Most Expensive Option
Every week you wait, the problem compounds.
Let's fix what's breaking trust before it breaks the business.

🚫 Not A Fit?

🧷 “What won’t you do?”

We won’t:
  • Build something just because you asked - AI can do that
  • Follow orders that don’t align with business goals
  • Pretend a bad request is a smart idea
  • Push licenses, tools, or upgrades you don’t need
We don’t sell hours. We solve root problems.
If we can’t stand behind the work, we won’t do it - even if it costs us the deal.

🚫 “Who is this not a fit for?”

We’re not the right partner if you want:
  • An on-call admin
  • A team that nods along to every request
  • A feature factory that builds without questioning
But if you want:
  • Strategic clarity
  • Constructive pushback
  • Systems that don’t collapse 6 months later
…then we’ll probably get along just fine.

💬 What Clients Say About Our Boundaries

  • “They told us no - and they were right. We were chasing the wrong thing.”
  • “They’re not order-takers. They challenged us - and that’s why it worked.”
  • “If you just want someone to push buttons, look elsewhere.”
  • “They talked us out of a $30K feature build that wouldn’t have fixed anything.”
  • “We didn’t need another ‘yes team.’ We needed the truth.”
  • “They passed on a request and said, ‘This doesn’t move the needle.’ That saved the project.”
  • “Most vendors try to please. Brainiate made us better. Big difference.”​
Don't Hire Us If You're Not Ready for the Truth
We're not here to make you feel good. We're here to make it better.
If you're ready for honest answers and smart execution, let's talk!

💬 Team Concerns

“Will you make our internal team look bad?”

No. We’re not here to expose your team - we’re here to equip them.
We don’t assign blame.
We diagnose what’s actually broken so everyone can stop firefighting and start making progress.
Most internal admins and ops teams love working with us because:
  • We protect them from building bad requests
  • We give them a seat at the table with leadership
  • We help them deliver clean wins that rebuild trust
  • We encourage them to grow into bigger roles - not get replaced
We’ve even helped internal team members earn their Admin certifications, take on ownership, and reduce outsourcing spend - all while boosting morale and capability.

​💬 What Our Clients' Internal Teams Say

  • “Our admin was nervous at first. By the second call, she said, ‘I finally feel like someone’s helping me fight the right battles.’”
  • “They helped two of our admins get certified - and mapped a plan for them to grow.”
  • “They didn’t just fix the system - they helped us own it.”
  • “We saved thousands because Brainiate helped our internal team step up instead of outsourcing everything.”
  • “They were the first consultants who advocated for our ops lead - and backed it up with tools and trust.”
  • “No finger-pointing. No politics. Just clarity and a huge morale boost.”
  • “I expected friction. Instead, our RevOps lead said, ‘That was the most collaborative partner we’ve had.’”
  • “They didn’t take over - they made us stronger.”​
Let's Build Internal Confidence. Not Consultant Dependence!
Want a partner that build your team up - not pushes them out?
We'll help your internal talent win trust, not just tasks.

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​📞 (866) BRAIN88

​📩 [email protected]

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