Case Study: Isaac Howell
Just 2 months into his first Salesforce job, Isaac became an internal change agent for his company!
Background
Before taking Brainiate's "Salesforce Admin Bootcamp," Isaac was new to being responsible for Salesforce at his company. He previously leveraged Focus on Force, as well as videos on YouTube to pass the Admin Certification Exam.
The Results
After completing Brainiate's Salesforce Admin Bootcamp, Isaac was able to take on more projects that he wouldn't have been able to handle, previously. Being thrown into the fire, the Brainiate course gave Isaac the skills, hands-on experience and confidence he needed to level up his game. In particular, Isaac's first project - making dashboards for the CEO to review company metrics was a big hit. The experience earned Isaac more trust and responsibility from his colleagues...especially because the team was unfamiliar with the reporting capabilities that were available in Salesforce.
The Process
Through the lessons and practical hands-on exercises in the course, Isaac identified several key data visibility issues within the organization. Isaac was able to make his Salesforce org more secure by modifying the configuration of Profiles and Permission Sets based on people's actual day-to-day responsibilities at work. Taking away Salesforce Administrator permissions from 10 people who had neither the training, skills or experience to be set up as Admins was a total game changer, as this helped prevent people from mistakenly making catastrophic changes to the Salesforce instance. In addition, Isaac learned how to unlock the magic in Process Builder and Flows to unleash some powerful automation for his organization.
Before taking Brainiate's "Salesforce Admin Bootcamp," Isaac was new to being responsible for Salesforce at his company. He previously leveraged Focus on Force, as well as videos on YouTube to pass the Admin Certification Exam.
The Results
After completing Brainiate's Salesforce Admin Bootcamp, Isaac was able to take on more projects that he wouldn't have been able to handle, previously. Being thrown into the fire, the Brainiate course gave Isaac the skills, hands-on experience and confidence he needed to level up his game. In particular, Isaac's first project - making dashboards for the CEO to review company metrics was a big hit. The experience earned Isaac more trust and responsibility from his colleagues...especially because the team was unfamiliar with the reporting capabilities that were available in Salesforce.
The Process
Through the lessons and practical hands-on exercises in the course, Isaac identified several key data visibility issues within the organization. Isaac was able to make his Salesforce org more secure by modifying the configuration of Profiles and Permission Sets based on people's actual day-to-day responsibilities at work. Taking away Salesforce Administrator permissions from 10 people who had neither the training, skills or experience to be set up as Admins was a total game changer, as this helped prevent people from mistakenly making catastrophic changes to the Salesforce instance. In addition, Isaac learned how to unlock the magic in Process Builder and Flows to unleash some powerful automation for his organization.
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