Case Study: Michalen Padayachee
"I used to rely on Trailhead to learn Salesforce. To get the best learning experience, though, I found that using Trailhead with a guided instructor is way better!"
Background
Previously, Michalen relied exclusively on Trailhead to learn Salesforce. He found it time consuming, frustrating and felt like he kept going down another rabbit hole, trying to learn.
The Results
Through our training, Michalen has leveled up his skills - not only on how to customize Salesforce to solve key business problems, but he now also knows what questions to ask of the business. Before creating any field, button or custom screen, Michael knows how to engage the business users to better understand their goals, objectives and the WHY associated to whatever they are asking for in Salesforce. This allows Michalen to deliver the appropriate solutions, in the right way, to his team. Michalen is now able to take on more complex projects with confidence, bringing transformations to his company's productivity and ability to serve their customers painlessly.
The Process
Michalen completed several Brainiate Academy courses including: "Salesforce Admin Bootcamp," "How to Simplify Your Salesforce Screens," and "How to Clean Your Salesforce Org." Through the hands-on exercises in each course, Michael was able to turn back to his current organization, identifying the legacy configuration elements, associated with outdated business processes and formulate a strategy to resolve these issues.
Previously, Michalen relied exclusively on Trailhead to learn Salesforce. He found it time consuming, frustrating and felt like he kept going down another rabbit hole, trying to learn.
The Results
Through our training, Michalen has leveled up his skills - not only on how to customize Salesforce to solve key business problems, but he now also knows what questions to ask of the business. Before creating any field, button or custom screen, Michael knows how to engage the business users to better understand their goals, objectives and the WHY associated to whatever they are asking for in Salesforce. This allows Michalen to deliver the appropriate solutions, in the right way, to his team. Michalen is now able to take on more complex projects with confidence, bringing transformations to his company's productivity and ability to serve their customers painlessly.
The Process
Michalen completed several Brainiate Academy courses including: "Salesforce Admin Bootcamp," "How to Simplify Your Salesforce Screens," and "How to Clean Your Salesforce Org." Through the hands-on exercises in each course, Michael was able to turn back to his current organization, identifying the legacy configuration elements, associated with outdated business processes and formulate a strategy to resolve these issues.
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