Effective Date: May 14, 2018
Last Updated: December 17, 2024
Brainiate LLC ("we," "us," or "our") operates the website https://brainiate.com (the “Service”) and provides related services, including SMS messaging. This Privacy Policy describes how we collect, use, and protect your personal data and explains your rights regarding your data.
1. Information We Collect
We collect several types of information to provide and improve our services:
A. Personal Data
While using our Service, we may collect the following personally identifiable information:

• Name
• Email address
• Phone number (for SMS communications)
• Contact information provided voluntarily through forms or conversations.

B. Usage Data
We automatically collect data about how you access and use our Service, including:

• IP address, browser type, and version
• Pages visited, time spent on pages, and other analytics
• Device information (e.g., mobile or desktop).

C. Cookies and Tracking Technologies
We use cookies, beacons, and tracking technologies to enhance your experience. Cookies help us remember your preferences and improve functionality.

• You can opt out of cookies by adjusting your browser settings.

2. How We Use Your Information
We use your data for the following purposes:

• To provide and maintain our Service
• To communicate with you, including responding to inquiries and sending updates
• To deliver SMS messages for conversational messaging based on consent
• To improve our Service through analytics and user feedback
• To comply with legal obligations.

3. SMS Messaging and Consent
A. How We Collect SMS Consent
We only send SMS messages if you:

• Provide verbal consent during phone or in-person interactions.
• Initiate contact with us via SMS (inbound SMS).

By providing your phone number, you consent to receive SMS messages from Brainiate LLC. These messages include conversational messaging, updates, or responses to your inquiries. We do not send marketing or promotional messages without explicit consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
B. Opt-Out of SMS
You can opt out of receiving SMS messages at any time by:

• Replying STOP to any SMS message.
• Contacting us at [email protected].

Once you opt-out, you will not receive further messages unless you reinitiate contact.
C. SMS Message Terms

• Message frequency may vary.
• Standard message and data rates may apply based on your carrier.

4. Sharing and Disclosure of Data
We do not sell, share, or trade your personal information to third parties for marketing purposes. Your data is only shared in the following situations:

• Service Providers: Third-party vendors assisting with hosting, analytics, or customer support.
• Legal Compliance: To comply with legal obligations, law enforcement requests, or to protect our rights.

5. Your Data Protection Rights
You have the following rights under GDPR and CCPA (California Consumer Privacy Act):

• Access and Update: Request access to your personal data or updates/corrections.
• Deletion: Request that we delete your personal data.
• Opt-Out: Opt out of SMS communications and marketing emails.
• Restrict Processing: Request limits on how we process your data.
• Data Portability: Obtain a copy of your data in a structured format.

To exercise these rights, please contact us at: [email protected].
6. Data Security
We take the security of your data seriously and implement measures to protect it, including:

• Secure servers and encryption.
• Restricted access to personal data.

While we strive to protect your data, no method of transmission is 100% secure.
7. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Usage data is generally retained for a shorter period unless required for security, legal, or performance reasons.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
9. Children's Privacy
We do not knowingly collect personal data from anyone under the age of 18. If we discover that a child has provided us with data, we take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. You will be notified via email or a prominent notice if changes are significant.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

• By Email: [email protected]
• By Visiting Our Website: https://brainiate.com